Frequently Asked Questions
Security & Compliance
Where is my trial and juror data stored?
Your data never leaves your machine. JuryTile operates on a 100% local file architecture, meaning all profiles, grades, and case notes are stored strictly on your local hard drive, completely insulated from public networks.
How does the application handle saving and data protection?
You can save your workspace as a standard .jry file to any local folder of your choice, and enabling the built-in autosave feature will automatically preserve your data every 10 seconds to eliminate courtroom data loss.
Technical Requirements & Logistics
Does JuryTile require a courtroom internet connection?
No. JuryTile is built offline-first. Internet access is only required for a fast, one-time initial activation with a unique activation code. Once authorized, you can run the app in any basement or dead-zone courtroom with zero connectivity.
Can I run this app on a Mac or iPad?
JuryTile is a native Windows application optimized specifically for Windows laptops and Windows-based tablet devices (including full stylus support).
Do I need administrator privileges to install the app on a firm laptop?
No installation or IT intervention is necessary. JuryTile features a completely portable architecture; you can run the executable directly from any local folder or secure USB drive.
How do I install and launch JuryTile on my Windows device?
To install the application, simply download and extract the contents of the .zip file to any local folder or USB drive of your choice, open that folder, double-click JuryTile.exe, and if a Windows SmartScreen warning appears, click “More Info” and select “Run anyway” to launch the program.
Licensing & Purchasing
Are there any recurring monthly or annual fees?
No. JuryTile features a subscription-free, lifetime ownership model. You pay once, and the software license is yours to use indefinitely.
How do I receive the software and activate it after purchase?
Upon successful purchase, you will receive an immediate download link and a unique activation code on both the checkout confirmation page and via email; simply enter this code during your first launch while connected to the internet to unlock lifetime, completely offline access.
How many devices can I activate with a single license?
Each standard license grants activation for two devices. For multi-user firm licensing options, please contact our support team.
What should I do if I encounter an issue with my activation code?
If your activation code is flagged or fails to authorize your device, please contact us directly with your order details for technical assistance, and we will respond to your inquiry within 24 business hours.
What is your refund policy?
Due to the digital, downloadable, and offline nature of JuryTile, all sales are final and we do not offer refunds for any reason once a license is purchased. We encourage you to review our comprehensive feature list and system requirements to ensure compatibility with your trial device prior to purchasing.

Still have questions?
Can’t find the answer you need regarding deployment, security compliance, or licensing? Contact our technical support team directly with your inquiry, and we will get back to you within 24 business hours.
